If you require towing services for your rental car please make sure that your vehicle has not been shut off due to non-payment. To check this, sign into the Tower App and check to see that your balance is at $0.
If you are having a mechanical issue, please follow these steps:
Safety First:
Ensure you are in a safe location away from traffic.
Turn on your hazard lights to alert other drivers.
Do Not Leave the Car:
Stay with the vehicle if it is safe to do so.
If you must leave the car due to safety concerns, move to a secure location nearby.
Contact Towing Services:
Call our dedicated towing service line at 347-843-0871
Provide your location, vehicle model, and the nature of the issue.
Wait for Assistance:
Stay with the car until the towing service arrives unless instructed otherwise for safety reasons.
Follow the instructions given by the towing personnel.
Come to one of our location during business hours (9am-6pm - M-F)
Remember, our priority is your safety and convenience. We are here to assist you.