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Towing Request

Gil Maman avatar
Written by Gil Maman
Updated over a week ago

If you require towing services for your rental car please make sure that your vehicle has not been shut off due to non-payment. To check this, sign into the Tower App and check to see that your balance is at $0.

If you are having a mechanical issue, please follow these steps:

  1. Safety First:

    • Ensure you are in a safe location away from traffic.

    • Turn on your hazard lights to alert other drivers.

  2. Do Not Leave the Car:

    • Stay with the vehicle if it is safe to do so.

    • If you must leave the car due to safety concerns, move to a secure location nearby.

  3. Contact Towing Services:

    • Call our dedicated towing service line at 347-843-0871

    • Provide your location, vehicle model, and the nature of the issue.

  4. Wait for Assistance:

    • Stay with the car until the towing service arrives unless instructed otherwise for safety reasons.

    • Follow the instructions given by the towing personnel.

  5. Come to one of our location during business hours (9am-6pm - M-F)

Remember, our priority is your safety and convenience. We are here to assist you.


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