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🤖 Use Track123 in AI Tools via MCP (Claude, Cursor, etc.)

Overview

Track123 Shopify app supports the Model Context Protocol (MCP), which lets you query your shipment data directly inside AI tools like Claude Desktop, Claude Code, Cursor, or any other MCP-compatible client.

Once set up, you can ask your AI assistant questions like:

  • "What's the status of order #1012?"

  • "Where is tracking number YT2516700702469873 right now?"

  • "Has order #1045 been delivered?"

The AI will call Track123 in real time and return tracking information — no manual lookups needed.


Setup (2 steps)

Step 1 — Copy your MCP config from Track123

In the Track123 app, go to Settings → API & Webhook. Scroll down to the AI Integration (MCP) section. Your personal MCP config is already pre-filled with your API key and store info — just click Copy.

Step 2 — Paste into your AI tool

Open your AI tool's config file, paste the copied config, and restart the app.

Tool

Config file location

Claude Desktop (macOS)

~/Library/Application Support/Claude/claude_desktop_config.json

Claude Desktop (Windows)

%APPDATA%\Claude\claude_desktop_config.json

Cursor

Cursor Settings → MCP → Add new server

Claude Code

Run claude mcp add or paste into .claude/settings.json

After restarting, track123 will appear as an available MCP server in your AI tool.


What You Can Query

Three ways to look up an order:

Query method

Example value

Order Number

1012 (the number shown in your Shopify admin)

Tracking Number

YT2516700702469873

Order ID

5893717688379 (Shopify internal ID)


Example Prompts

Check the delivery status of order #1045.Where is tracking number 61290328714977196375?Has order #1012 been delivered? If so, when?Show me the full tracking history for order #1089.


Need Help?

If you have any questions, reach out to our support team via the chat bubble in the app.

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