Removing other pixel integrations from Shopify to prevent interference with Trackify
Trackify replaces any Facebook pixel integration you may have enabled in Shopify. The basic Shopify integration was recently replaced with a native app called "Facebook and Instagram Sales Channel"
When using Trackify to manage Facebook pixels in your store, you have two options:
Uninstall the Facebook app entirely.
Disable Pixel Tracking in the Facebook app.
Both options are acceptable for Trackify; it’s your preference. Uninstalling the app is simple, but below are step-by-step instructions with screenshots on how to disable pixel tracking in the Facebook app. Note that you will not be able to create any ads through the Facebook Marketing app, but any ads created directly in your own ad accounts will continue to work after you move your pixel to Trackify.
Steps to Disable Pixel Tracking in the Facebook App:
Step 1: to your Shopify admin -> Sales Channel and click on “Facebook and Instagram”.
Step 2: Navigate to Settings
Step 3: Under Share Data, Select Change
Step 4: Toggle Share Data Off > Press Save
Your Settings should now look like this:
Note: If you have set up campaigns through the Facebook Marketing app, they may stop working. However, any ads you've set up in your ad accounts will continue to work fine (and even better!) once you move your pixel to Trackify.
You have completed this tutorial.