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πŸ“‘ When to Submit KYC Documents

Updated over 2 weeks ago

🌐 Where to Submit

  1. Go to: User Profile β†’ My Profile β†’ Verification

  2. Upload clear photos/PDFs (no screenshots of screens!)



πŸ“‘ When to Submit KYC Documents

Submit BOTH documents at these stages:

  1. Before your first payout
    ​(Required to withdraw profits)

  2. When upgrading to a Live Funded Account
    ​(After passing a challenge)

⚠️ You cannot withdraw money or start live trading until KYC is approved.


πŸ“‹ What Documents You Need

TWO things to upload:

  1. Photo ID (ONE of these):

    • Passport

    • Driver's License

    • National ID Card (NRIC)

  2. Proof of Address (ONE of these):

    • Utility bill (electricity/water/internet/Telco) < 3 months old

    • Bank statement

    • Government-issued tax notice


🚫 What WON'T Work

Document Type

Examples

❌ Rejected IDs

Student ID, Work Badge

❌ Invalid Address Proof

Handwritten letters, Old bills (>3mo)


⏱️ Process Timeline

  1. Upload documents in your dashboard (Settings β†’ Verification)

  2. Approval time: 1-3 business days

  3. Get notified: Email confirmation upon approval

πŸ’‘ Tip: Submit KYC as soon as you buy a challenge to avoid payout delays!

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