Your account will temporarily have certain funding and trading permissions restricted when one of the following ACH reversal scenarios occurs:
3 ACH reversals within 30 calendar days
An ACH reversal of $10,000 or greater
In either scenario, you will receive an email requesting additional information related to the reversal(s).
Please respond to the email and take required action accordingly to resume normal account functions. If there is a negative account balance generated due to the ACH reversal, the balance needs to be covered before trading permission can be granted.
Still got questions? Contact TradeUP Customer Support by email at support@tradeup.com or reach out to us on Live Chat!