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Specific trade, stock or market related question:
Specific trade, stock or market related question:

What to do if you have a question related to a specific trade or stock

Sarah avatar
Written by Sarah
Updated over a week ago

Our customer support staff are NOT Pro Traders, they will not be able to help you answer these types of questions via the support email or chat box on the website.

If you have a question regarding a specific trade, open position or stock in the swing trading services, please first check the Main Feed of the specific service, which is always Live and current. The members main feed section also has a search function so you can search for any specific stock.

HAS A POSITION CHANGED?: If you are wondering if a position has changed for any reason at all, it will always be posted there, on the main feed, first. If you do not see anything posted regarding a position, you can assume nothing has changed and there is no need to ask us.

YOU HAVE A GENERAL MARKET QUESTION? Any other specific trade or market related questions should be asked during the weekly live broadcasts in the swing trading services (noted below), or in the Live Day Trading Room "Questions box".

MAKE SURE YOU WATCH THE DAILY VIDEOS: Anything of importance will be discussed in the daily analysis videos within the swing trading services. So it is likely that if you have a market related question, it will be or has been discussed in the daily videos.

LIVE BROADCASTS:

  • Verified Investing Alerts with Gareth are held every other Sunday at 7pm ET.

  • Verified Investing Crypto with Gareth are every other Saturday at 2pm ET.

  • Bullseye Trading Alerts with Nick are every Thursday at 5:15pm ET.

    The link will be posted on the main feed prior to the event. These are recorded and will be posted on the main feed after they are completed if you cannot attend live.

Personalized Requests / Sessions:

Private consulting sessions with our Pro Traders are also available, let us know and we can assist you further.

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