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Understanding Your Unit’s Accounting & Invoice

This guide explains how your unit’s accounting works, how to read your invoice, how commissions and credits are applied, and how to determine whether your unit has a balance due or a payout available.

Written by Rachelle C

How Unit Accounting Works

When your unit orders product from your Council, you are invoiced for the retail value of the products, minus your unit’s commission. There is no upfront payment required.

As your Scouts begin selling, payments are collected through:

  • App credit card sales (individual and storefront)

  • Cash to Credit® payments

  • Online sales commission

All of these are automatically credited toward your Council invoice, reducing the amount your unit owes.


Common Point of Confusion: Commission vs. Payout

These two terms are related, but not the same.

Commission

  • A percentage of total sales earned by your unit

  • Your commission rate is set by your Council

  • Viewable in the top-right corner of the Finances page - click the %Council/Unit Commission Agreement for details

Payout

  • Occurs when the total credits applied to your account (see above) exceed the amount owed to Council

  • More credits than your balance due = payout available from Trail's End


Viewing Your Unit’s Accounting

To see a breakdown of your unit’s finances:

  1. Log in to the Leader portal

  2. Go to Finances from the main navigation menu

This page is divided into three sections:

  1. Profit/Loss Breakdown - shows how your unit's earnings are calculated

  2. Payout - shows if there is a balance due or a payout available

  3. Council Balance: Transaction History - shows a detailed list of all transactions that impact your invoice

Note: You can click on each card for details of the numbers behind it.

Profit / Loss Breakdown

At the top of the page, the Profit / Loss Breakdown shows how your unit's earnings are calculated:

  • App Sales - The total retail value of all traditional/in-person sales recorded through the Trail's End app.

  • Product Cost - The portion of your order due to Council for the product, it is the inverse of your commission rate.

  • Traditional Commission - The commission your unit has earned on traditional/in-person sales.

  • Online Commission - The commission your unit has earned on online sales.

  • Profit / Loss - Your unit's total earnings after product cost is subtracted.

You can click on the product cost and online commission tiles to see the calculations behind those numbers.


Payout

The Payout section shows where your unit stands in terms of money received and money still available. Your bank account on file is displayed here, along with an Initiate Payout button.

The payout calculation includes:

  • Profit / Loss - Your total unit earnings, carried over from the breakdown above.

  • Total Already Paid Out - The total amount that has already been sent to your unit's bank account.

  • Cash Held - Any cash collected that has not been converted to credit and thus is still in your possession.

  • Misc Adjustments - Other adjustments to your balance, which may include Scout moves, promotional credits, or credits and debits applied by your Council.

  • Payout Available - The amount currently available to request as a payout.

You can click on these tiles to see the calculations or details behind the numbers.


Council Balance: Transaction History

The Council Balance: Transaction History table at the bottom of the page shows every transaction that has affected your unit's account this season. You can download a copy using the Download button in the top right of the section.

Each transaction includes a date, transaction type, description, and amount. Transaction types you may see include:

  • ORDER - A product order placed by your unit, adding to your balance.

  • CREDIT-SYS - A system credit applied to your account, reflecting credit card payments received or online commission credited toward your balance due.

  • DEBIT-SYS - A system debit, typically associated with a refunded transaction.

  • CREDIT - A manual credit issued to your unit by the Council or Trail's End.

  • PAYMENT - A manually recorded payment made from your unit to the Council.

Positive amounts indicate money added to your balance (such as an Order). Negative amounts shown in red indicate a reduction to your balance.


Understanding the Unit Invoice

The unit invoice provides a detailed record of:

  • Products ordered

  • Heroes and Helpers® donations

  • Adjustments made by the unit or Council, including transfers

  • Credits applied toward the balance due

How to View the Invoice

  • Go to Finances from the main navigation menu

  • Scroll to the Council Balance Section

  • Click Invoice Statement, then choose one of the following:

Generate Invoice

  • Shows all orders and transactions

  • Does not display detailed adjustment history

Generate Invoice with Adjustments

  • Shows all orders and transactions

  • Includes detailed adjustment history (date, quantity, and who made the change)

What Appears on the Invoice

Orders

Each order shows:

  • Order date and name

  • Original quantities

  • Adjustments

  • Final quantities (labeled Order Qty)

  • Retail value, commission, and amount due to Council

Adjustments

When viewing the invoice with adjustments, you’ll see:

  • Date of adjustment

  • Item and quantity adjusted

  • Who made the adjustment

Heroes and Helpers® Donations

  • Automatically invoiced nightly as donations are sold

  • Appear as a separate donation order (DN Order)

  • To see detailed donation adjustments, generate the invoice with adjustments

Grand Totals

The Grand Totals section of the invoice will show the total retail, commission and amount due to Council across all orders and donations.

Transactions

This section lists:

  • App credit card sales

  • Cash to Credit® payments

  • Online commission

All transactions are applied directly to reduce the amount owed to Council.


How Different Credits Are Applied

App Credit Card Sales

  • Credited in full toward your Council invoice

  • If no balance is due, funds appear as Payout Available

Cash to Credit® Payments

  • Parent credit card payments for cash sales

  • Credited in full toward your Council invoice

  • If no balance is due, funds appear as Payout Available

Online Sales Commission

  • Only the commission portion is credited

  • Units are not invoiced for online product

  • If no balance is due, funds appear as Payout Available


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