Device Compatibility

Before using Tap to Pay, confirm that your Android phone is compatible with Square:

Device Compatibility | Square. Tap to Pay requires a supported Android phone with NFC.

Important: Tap to Pay is only available in the Trail’s End App® when a Square Reader is not paired.

Before You Start

Make sure:

Open the Trail’s End App®.
Tap the gear icon in the upper-right corner.
Tap Square Settings.
Allow any permissions requested by the Trail’s End App® or Square.
Tap on the "Tap to Pay on Android" row
Confirm that you see a green bar with a checkmark indicating "This device is ready to take payments"

When Tap to Pay shows Ready, your phone is ready to accept contactless payments.

Tap Make a Sale from the Trail’s End App® dashboard.
Add products to the cart.
Tap Cart to begin checkout.
Tap Card.
When prompted, have the customer hold their contactless card, phone, or other NFC device near where the NFC chip is on your device
Keep the payment method in place until the app confirms the card has been read.
Look for the Approved message before completing the sale.

Some foldable Android phones may have restrictions on when Tap to Pay is available.

If you are using a Samsung Galaxy Fold device, close the phone and use the outer screen when accepting Tap to Pay payments.

If your phone case holds physical credit or debit cards, remove them before accepting payments to prevent accidentally reading your own card.
Do not hand your phone to the customer. Have the customer hold their card or payment device against your phone.
If needed, you can take the customer’s card and tap it against your phone yourself.
Keep the card or payment device in place until the app confirms it has been read.
Always look for the Approved message to confirm the payment was successful.

If Tap to Pay is not available or you see “Connect Hardware to take payments,” see our separate Android Tap to Pay troubleshooting guide.

Check that your phone is compatible using this list from Square.
Check your phone setting to ensure NFC is turned on.
If a reader is paired to the Android phone, Tap to Pay will not be available. Disconnect the reader to use Tap to Pay.
If you see a "Reader unavailable, Disable ‘Developer options’ in your device settings and restart this app to use this reader”:
1. Go to your device Settings > System > Developer options/mode. You can also search “Developer options” or “Developer mode.”
2. Turn OFF Developer options or Developer mode.
3. Force quit the Trail’s End App®.
4. Restart your Android device.
If you have a Galaxy Fold device, make sure the device not folded open as Tap to Pay is not available when in that mode.