TRAK is divided into 4 sections that display at all times. The sections are listed below.

✓ Header - white space across the top of your screen,

✓ Menu – orange area on left side of your screen,

✓ Footer - white space across the bottom of your screen.

✓ Active Page - in the center of the screen.

✓ Scroll Bars - There is a menu scroll bar on the right side of the menu for navigating through the menu when the options are expanded. There is also a scroll bar that displays to the right side of the active page when the active page contains more than will fit on your screen.

The header contains a space for your CAC’s name and logo, the name of the person who is logged into Trak, the session timer, and the Trak logo.

Your CAC name is added from the name entered on the CAC/MDT set-up tab (See Administration on Menu). You can also have your CAC logo added by contacting support and providing the image electronically.

This is a timer located in the Trak header beneath the name of the person who is logged into Trak. The timer automatically counts down 15 minutes, at which time, your session will expire. The feature is often called a “time out” feature in web-based applications and is provided to help you maintain the privacy of your records by locking access to the system from your computer after 15 minutes of inactivity. If you are in the middle of entering data in a screen and stop to take a phone call, it is always a good idea to click ‘SAVE’ just in case the system ‘times-out’ while you are talking and the data you have entered is lost. You will notice that the timer re-starts often as long as you are sending and receiving information from the database. You will see a pop-up notice that let’s you know when your session is about to expire.

There is only one item in the Footer but it is very useful.

This link is provided for you in the Footer so you can share information with support about your experience with Trak. Comments and suggestions give NCA feedback about what you like and what you would like to see changed, enhanced, or added to Trak. Incidents are concerns you have about the security, privacy, or confidentiality of the system or the data in the system. Please include your name and email address when sharing information.

The Trak menu is the orange colored section on the left side of the page. Your Menu is customized to your privileges, with access to trak features you are authorized to access. The Menu is one big table of contents separated into sections called ‘menu options.’ Each menu option contains links to trak pages related to that option. The menu scroll bar on the right side of the menu gives you access to the menu options even when they are all expanded. The trak menu is also an interactive source of data that even changes to provide information about a case as you work in the case record, and much more.

These three mini-tabs are quick links to help you return to the home page (Home), access help for trak page you are on (Help), or log out of the system (Logout).

The scroll bar manager icon is a little tab beside the Logout tab that is used to manage the menu scroll bar. The default setting for the scroll bar is for it to display on the right side of the menu. When it is in this position it will scroll the menu items only. The other option which you can activate when you click the icon is for the scroll bar to move to the far right side of the screen. In this position the scroll bar will scroll the entire web-page, (menu, header, active page and footer) all as one unit.

The main menu items are represented in rows on the trak Menu. Each row has an expand/contract arrow. Click the item to expand the menu to display links to the specific pages or ‘tabs’ of that feature. Click the main item again to contract the menu so you can manage what displays on your home page.

Each major menu option contains additional links and information. The table below describes what’s available in each major menu option and how to access it.

​

​

The Case Record displays in the Active Page area of the trak web-site. There are also some additional tools in the Header and Menu when a case record is open.

The header expands to include the case tabs, the Alleged Victim/Client name, the Case Number, and links to other cases for the Alleged Victim/Client. Each of these additional features is described below.

Tabs – the information in a case record is divided into sections to allow CACs the ability to set user privileges to access the data in a manner that meets your local community needs for maintaining privacy and confidentiality. The tabs you see are the tabs you have been given privilege to access. You will have either view or edit access to the data in the tab.

CAC Case Number – The CAC Case Number is a number generated by trak to ensure no case has the same number.

Other Cases for this Alleged Victim/Client - This feature, located in the header of all case records, notifies you that the Alleged Victim/Client has another case in trak. You can click the case number and view a Case Report that includes information entered on the tab you are on. For example, if you are working on the General Tab the information displayed in the Case Report will include any information entered on the General Tab for that case. Access may be denied if you do not have privileges to view data from the other case.

The Menu expands to include links to people and upcoming events on this case, and case report links.

• People – When you are in a case record, the names of all of the people associated with the case are listed. Hover over the name to view information about the person’s role on the case and relationship to the alleged Victim/ client as well as some demographic information for that person.

• Upcoming Events – When you are in a case record, all scheduled sessions, court hearings, and MDT meetings related to this case are listed in this part of the menu. Hover over the event to view additional information.

• Case Reports – When you are in a case record, a list of case-related reports displays here. To run the report, click the report name. If additional report parameters are needed such as a date range, the report will request them. These case reports are created in the Reports Tab and in Custom Reports. Refer to these features for more details about how to set up the reports.