Transfix Shipper App

Navigating Transfix's Platform for Shippers

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61 articles in this collection
Written by Nina Zegelbone and Morgan Williams
FAQ

How to Set Whether or Not an Auction Starts if Your Routing Guide Carriers Decline

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Written by Nina Zegelbone
Updated today

How to re-send an automated email to a carrier

Make sure your carriers have received shipment emails
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Written by Morgan Williams
Updated today

Did My Primary Carrier Accept Their Shipment?

How to tell if a carrier accepted a shipment tendered via Routing Guide
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Written by Morgan Williams
Updated today

How to Manually Update On-Time Pickup and Delivery Status

Managing OTP / OTD analytics in your TMS
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Written by Morgan Williams
Updated today

Load Optimization

Combine loads with similar pickup times and locations to save $$
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Written by Nina Zegelbone
Updated over a week ago

How to Duplicate an Existing Shipment

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Written by Nina Zegelbone
Updated over a week ago

How to get a Transfix Quote and Book that Shipment

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Written by Nina Zegelbone
Updated over a week ago

How to Re-Auction Without Cancelling the Shipment

Make a shipment available to other carriers after you've started an auction
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Written by Morgan Williams
Updated today

How to Cancel a Shipment

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Written by Nina Zegelbone
Updated over a week ago

How to View Status and Accept Auction Bid

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Written by Nina Zegelbone
Updated today

How to Restart your Coverage Request

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Written by Nina Zegelbone
Updated today

How to Create a Shipment Without a Quote

Creating a new shipment to tender
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Written by Nina Zegelbone
Updated over a week ago

Troubleshooting your LTL shipment

Dealing with LTL issues before and after they happen
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Written by Morgan Williams
Updated today

How to Skip a Carrier in your Routing Guide

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Written by Nina Zegelbone
Updated today

How to Edit an Existing Shipment

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Written by Nina Zegelbone
Updated over a week ago

How to Change Which Carriers are Part of the Auction

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Written by Nina Zegelbone
Updated today

How to Distribute Items Which are Picked Up/Dropped Off at Different Stops.

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Written by Nina Zegelbone
Updated over a week ago

How to Add Carriers to Routing Guide Lanes

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Written by Nina Zegelbone
Updated today

How to Remove a Carrier from a Shipment and Keep Track of Carrier Bounce Reasons

Maintain a record of why carriers have been removed from shipments
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Written by Morgan Williams
Updated today

How to Remove Carriers from Assigned Loads

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Written by Nina Zegelbone
Updated today

How to Change the Amount of Time a Carrier Has to Confirm Bid

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Written by Nina Zegelbone
Updated today

How to Add a New Lane to Your Routing Guide

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Written by Nina Zegelbone
Updated today

No Routing Guide Found?

Troubleshooting your equipment selection when you can't find a lane.
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Written by Morgan Williams
Updated today

How Do I Let Carriers Know if a Facility Has Specific Delivery Requirements?

Enter pickup and delivery instructions for a facility on file
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Written by Morgan Williams
Updated today

How to Remove a Carrier from your Network

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Written by Nina Zegelbone
Updated over a week ago

How to Add Carriers to Network

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Written by Nina Zegelbone
Updated today

Why Isn't My Carrier Receiving Shipment Offers?

Troubleshooting when you tender a shipment to a carrier but they don't receive your email
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Written by Morgan Williams
Updated today

"The carrier you selected requires an email address for your shipment"

How to clear this error message so you can tender your shipment
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Written by Morgan Williams
Updated today

How to Change your Default Auction Settings

Change your auction length, rate type, auto-accept and bid acceptance behavior.
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Written by Nina Zegelbone
Updated today

How to Change the Carrier Acceptance Deadline on your Routing Guide

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Written by Nina Zegelbone
Updated today

How to Activate Manual Tracking of Shipments

Automatically request a daily check-in from your carriers.
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Written by Morgan Williams
Updated today

Can I change the status of a cancelled shipment?

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Written by Nina Zegelbone
Updated today
Release Notes

Editing Shipment Rates & Changing Shipments to TONU

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Written by Morgan Williams
Updated today

Updating a Shipment's Arrival Status

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Written by Morgan Williams
Updated today

Assigning & Filtering Shipments by Coordinator

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Written by Morgan Williams
Updated today

Adding Notes to a Draft of a Shipment

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Written by Morgan Williams
Updated today

Reporting of Shipment Data

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Written by Morgan Williams
Updated today

Displaying Mileage Between Stops

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Written by Morgan Williams
Updated today

Requesting Reefer Temperatures and Food-Grade Equipment via Bulk Upload

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Written by Morgan Williams
Updated today

Tendering Intermodal Shipments

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Written by Morgan Williams
Updated today

Facility Insights: Viewing Your Shipment Analytics

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Written by Morgan Williams
Updated today

Adding Notes to Shipment Details

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Written by Morgan Williams
Updated today

Determining if a Shipment's Invoice Matches the Original Rate

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Written by Morgan Williams
Updated today

Requesting Driver Name, Truck and Trailer Number from Carriers

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Written by Morgan Williams
Updated today

Editing Shipments While Still in Draft

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Written by Morgan Williams
Updated today

Clicking 'Back' Without Having to Re-enter Your Shipment Info

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Written by Morgan Williams
Updated today

Automatically Sending the BOL for LTL Shipments to the Pickup Facility

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Written by Morgan Williams
Updated today

Recalculating Fuel Surcharge When Changing Pickup or Delivery Locations

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Written by Morgan Williams
Updated today

Adding Searchable Shipment Notes

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Written by Morgan Williams
Updated today

Bulk Uploading Shipments

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Written by Morgan Williams
Updated today

Requesting Food-Grade Equipment for a Shipment

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Written by Morgan Williams
Updated today