Overview
The Commands feature allows users to manually trigger actions in external systems directly from TOPS CT. This functionality enables on-demand document creation and targeted updates to integration partners.
Use case example
A shipper needs to create customs documents for an international shipment. Instead of waiting for automated processes, they can:
Select the relevant transport order in TOPS CT
Access the Commands menu via right-click
Choose "GenerateCustomsDocuments" command
Confirm the action to trigger immediate document creation
This allows the customer to proactively generate necessary documentation when needed, rather than waiting for scheduled system updates
Configuration
Master Data Setup
Commands are configured in the Master Data section
Division form includes a multi-line text field for command configuration
Only alpha-numeric characters, dashes, and underscores are permitted (no whitespaces)
Commands can be deleted, making them unavailable for future selection
Using Commands
Accessing Commands
Select one or multiple orders (SO, MO, TO)
Right-click to open the context menu
Navigate to the "Commands" option
Select desired command from the list
Command Execution
A confirmation dialog will appear: "Do you want to trigger the command?"
Click confirm to execute the command
Supported Order Types
Commands can be executed on the following order types:
SO (Service Orders)
MO (Main Orders)
TO (Transport Orders)
PO (Purchase Orders)
System Behavior
Event Handling
Each command generates a "Command" event
Events are processed independently with undetermined execution order
Full event details are available via integration
History Tracking
The system maintains a history of command execution including:
Timestamp
User who executed the command
Command name in event text
Note: Access to command execution is controlled by AOR (Area of Responsibility) permissions.
