We are pleased to inform you that we have successfully launched a new version of our Control Tower, 2025 v3
Feature Improvements
π Feature improvements
Easier Correction of Reason Codes in Control Tower
Goal
To enable fast and reliable correction of Collection and Delivery Ontime Early/Late Reason Codes without the need to modify other milestone details such as time, signature, or signer. This helps ensure accurate internal and external performance reporting, even after an incorrect reason was originally submitted.
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How To Use
How To Use
Follow these steps to correct or update a Reason Code for a scheduled or actual milestone:
Open the Material Order (MO) grid or Transport Order grid in Control Tower.
Select a single MO.
Click on the relevant Collect or Deliver milestone.
The Milestone Dialog will open, showing current details.
In the Reason field, simply select the correct reason from the dropdown.
You do not need to update date, time, signer, signature, or remarks.
The updated reason is automatically recorded in the milestone History.
An Update event is triggered for full traceability.
β οΈ Editing Reason Codes is only possible while the MO/TO is not marked as Ready for Billing or Ready for Reporting.
Improved Multimodal Billing Leg Calculation with Empty Container Stops
Goal
To enable accurate freight rate calculation and detention/demurrage handling in multimodal transports that include Empty Container Pickup and Return (ECO/ECI) stops, by ensuring these are treated as separate billing legs β and not merged into the main freight billing leg.
Shippers often include Empty Container Pickup (ECO) at origin and Empty Container Return (ECI) at destination within the same multimodal Transport Order, especially when the order covers both ocean and road segments.
How To Use
How To Use
The new logic applies when the transport follows either of these models:
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β Transport Order 1 β Multimodal (Ocean + Road in same TO)
All stops are part of one Transport Order:
Leg 1: Empty Container Collect β Collect (Road/Rail)
Leg 2: Collect β Full Container Gate In (Road/Rail)
Leg 3: Port of Loading β Port of Destination (Ocean)
Leg 4: Full Container Gate Out β Deliver (Road/Rail)
Leg 5: Deliver β Empty Container Return (Road/Rail)
β The system now correctly creates:
Billing Leg 1: ECO β Collect
Billing Leg 2: Collect β FCI
Billing Leg 3: POL β POD
Billing Leg 4: FCO β Delivery
Billing Leg 5: Deliver β ECI
Billing legs will also be created for these Empty Container legs - typically the Empty container collect / return prices are embedded in the Pre and On-carriage transports prices.
New Container Grid Columns for Demurrage, Detention & Storage Visibility
Goal
To enable users to track and validate key operational and cost-related data at the container level β without needing to navigate through Transport Orders (TOs).
This update enhances the Container Grid by adding visibility into Detention, Demurrage, Storage, and Combined (D&D) values β helping teams respond faster and more accurately when contacted about specific containers or Ocean bookings.
How To Use
How To Use
Follow these steps to benefit from the new grid columns:
Open the Container Grid.
Use the new columns now available:
Demurrage
Detention
Storage
Combined (D&D)
These values are sourced directly from the container , ensuring consistency with the Container Dialog in the Transport Order view.
You can filter, sort, and export these columns like any other grid data.
Search for Freight & Surcharges in Your Preferred Currency β With Auto Conversion
Goal
To make it easier for users to search for rates in a single, consistent currency while still getting complete and accurate results, even when rate data exists in multiple currencies.
With this update, Rate Explorer can now
Set a search currency once (e.g., EUR or USD)
Still see rates stored in other currencies, with values automatically converted
Get a complete rate overview for better comparison and cost analysis
Many customers work with multiple carriers that maintain freight and surcharge rates in different currencies. Previously, this meant either switching between currencies or missing relevant rate options.
How To Use
How To Use
Open Rate Explorer from either the main menu or from a specific Transport Order.
In the search panel, select your preferred currency in the Currency dropdown.
A new checkbox appears below:
β Match costs in all currenciesWhen this box is checked:
The system will include rates from other currencies, converted into your selected currency using the latest conversion data.
You'll see a more complete and unified result set, even when not all rates are maintained in the same currency.
If you open Rate Explorer from a Transport Order, the checkbox will be pre-selected based on the TO setting:
βMatch costs in all currenciesβ.If you donβt select a currency, the checkbox will be disabled to ensure a valid setup.
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Smaller Improvements
Container Section: Delete button in Container section moved to header
βNew Column in Transport Order Grid: Load type added
Transport Order Form Setting: Organizations added to filter fields
βMaterial Order Form Setting:
Default Values Customer Code added
Field requirements Material Order Reference added
Order File Upload: enriched with Ocean + Container data