Overview
Our tracking integration with Visibility application offers real-time visibility for Road, Ocean, and Air transports. This enables you to monitor transport milestones, receive ETA updates, enrich container and booking data, and enhance supply chain transparency across all modes.
Make sure you have subscribe to the Visibility service (get in touch with your Key account manager).
Key Benefits
Feature | Road | Ocean | Air |
Real-time milestone tracking | ✔️ | ✔️ | ✔️ |
ETA/ETD updates | ✔️ | ✔️ | ✔️ |
Container data & updates | ❌ | ✔️ | ❌ |
Vessel & flight information | ❌ | ✔️ (vessel) | ✔️ (airline) |
Integrated visibility UI in TOPS | ✔️ | ✔️ | ✔️ |
How It Works
General Flow
Events in TOPS trigger updates to Visibility.
Visibility tracks transport milestones and returns data as callbacks to TOPS.
Road Transport Tracking
Prerequisites
Carrier must be assigned in TOPS.
All stops must include Scheduled From/To times.
Main Truck License Plate must be provided (either in TOPS or directly in Visibility).
Data Sent to Visibility Hub
Sent when:
Transport status is Ready For Pickup
OR updates occur: Schedule, Carrier, Location, Plate, Cancellation, etc.
Data Received from Visibility Hub
Data Type | Description |
Milestone Actuals | Arrival, Collection, Delivery, Depart |
Estimated Times | ETA (Arrival), ETD(Delivery) |
GPS Location | Real-time GPS data (if available) |
License Plate | Shared back if provided by carrier in Visibility |
Supported Road Use Cases
FTL & LTL transports
Complex road legs (e.g. customs, routing, roundtrips)
Pre-carriage and on-carriage legs of ocean transports
Empty container pickup/return
Ocean Transport Tracking
Prerequisites
SCAC for Carrier or Shipping Line must be present in TOPS.
Valid Ocean Booking in TOPS.
All transport stops must have at least one Scheduled From/To times.
Transport status must be Ready For Pickup.
Data Sent to Visibility Hub
Sent when:
Transport is activated
Ocean Booking is activated
Updates occur on stops, schedule, or container data
Data Received from Visibility Hub
Data Type | Description |
Milestone Actuals | Vessel arrival/departure, Container Gate-in/Out, Load/Discharge events |
Estimated Times | Vessel ETA/ETD |
Container Data | Adding new found containers to related Ocean Booking number. Container No., Type, Container Milestones |
Vessel/Bill of Lading | If booking number and location match |
Deleted Containers | Automatically removed from TOPS if not shared by Visibility |
Air Transport Tracking
Prerequisites
Transport must have Transport Mode Code = Air
A valid MAWB (Air Waybill) number
(Optional) IATA or UNLOCODE for stop locations
At least one scheduled timestamp
Data Sent to Visibility Hub
Transport status is Ready For Pickup
Data includes MAWB, stop details, and flight info
Data Received from Visibility Hub
Data Type | Description |
Milestones | Flight Departures, Arrivals, Truck movements at origin/destination |
ETA/ETD | Automatically provided by Visibility based on flight info |
Milestone Mapping | Layovers and routings merged into one Routing milestones in TOPS |
⚠️ Only one Air Waybill is supported per transport
⚠️ No truck arrival estimate at airports
Embedded Visibility UI in TOPS
For multimodal or ocean-related transports, you will find a Visibility-powered visual tracker embedded in the TOPS UI.
Depending on the transport order, you will see:
Main Haul View (Port of Loading to Port of Unloading)
Container View (if tracking at container level)
Road Segment View (if relevant)
