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Routing Setting

S
Written by Sandra
Updated today

Purpose

The Routing Settings define how routing and drivetime calculations are applied to orders within the Control Tower. They allow customers to centrally configure whether routing is required, optional, or disabled, and how distances and drivetimes are calculated for different business contexts.

Routing Settings are rule-based and can be scoped to specific organizational and operational dimensions such as division, customer, supplier, service level, and (for sales scenarios) origin details. Once configured, these settings are automatically applied to all relevant orders, ensuring consistent and predictable routing behavior across the platform.


Configuration Scope

Routing Settings are structured into filters (defining where the settings apply) and routing logic (defining how routing is handled).

Filters – All Orders

These filters define the general scope for which the routing settings apply to all order types.

You can select:

  • Division

  • Order Type

  • Carriers

  • Service level

  • Billing Vehicle

All orders matching the selected criteria will follow the configured routing logic.


Routing Logic

Routing Logic – All Orders

This section defines the general routing behavior applied to all relevant orders.

Routing Requirement

You can define whether routing is:

  • None – No routing is applied.

  • Optional – Routing can be calculated but is not mandatory.

  • Required – Routing must be calculated and used.

Distance / Drivetime Routing Mode

Determines how the route is calculated:

  • Fastest without traffic
    Calculates the fastest route without considering real-time traffic, except for long-term traffic incidents.

  • Shortest
    Calculates the shortest possible route based on distance.

Drivetime Modifier

An optional modifier that adjusts the calculated drivetime based on customer-specific or operational requirements.


Routing Logic – Exclusively Sales

This section applies only to Sales Orders and Material Orders.

Routing with Traffic

Enables routing calculations that take traffic conditions into account for sales-specific use cases.

Minimum Drivetime

Defines a lower bound for drivetime calculations.

Regardless of the value returned by the geocoding provider, the system will always use at least the configured minimum drivetime as the final result.


Configurable Pause and Rest Time for Drive Time Calculation

As a shipper, you want regulation-compliant calculated drive times for your carriers.
Until now, the system’s calculations were based only on pure driving distances, without considering mandatory driver pauses or rest periods.

With this release, you can now define Pause and Rest time rules directly in the Routing Settings.
These rules ensure calculated drive times automatically include required breaks and rest periods, resulting in accurate delivery schedules and more reliable planning.

How To Use

  1. Open the Routing Settings
    Go to Admin → Settings → Routing Settings.

  2. Set your Pause and Rest Rules

    • Enter your preferred thresholds for “Pause After” and “Rest After.”

    • Define the corresponding durations.

    • Example:

      • Pause after 4h 30m → duration 45m

      • Rest after 11h → duration 9h

  3. Save your Settings
    Once saved, these rules will automatically apply to all newly calculated routes.

  4. Trigger a New Calculation

    • When a Transport Order route is created or updated, the system will automatically include the required pauses and rest times in the Calculated Drive Time.

    • If a route is changed, the system automatically recalculates with the new parameters.

  5. Check the Results

    • The Calculated Drive Time and Scheduled Time fields in the Transport Order will reflect the total time including pauses and rest.

    • You’ll now see longer—but more realistic—transit times in your planning view.

Example

Settings:

  • Pause after 4h 30m → 45m pause

  • Rest after 11h → 9h rest

Route: 1,915 km
Pure drive time: 20h 45m

Expected behavior:

Driving    4h 30m Pause      45m Driving    4h 30m Pause      45m Driving    2h Rest       9h Driving    4h 30m Pause      45m Driving    4h 30m Pause      45m Driving    45m

Calculated total drive time: 32h 45m
(time including all pauses and rest periods)


Related Components

  • Geoproxy
    The underlying service responsible for routing, distance, and drivetime calculations.

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