Enabling Efficient Collaboration Across Your Supply Chain

The Partner Portal is a self-service web application that connects external business partners directly to your Control Tower environment. It enables suppliers, customers and other logistics partners to collaborate on transport execution, order management, and document exchange through a single platform.

By allowing partners to manage relevant logistics information themselves, the Partner Portal reduces manual communication, improves data quality, and increases visibility across the supply chain.

The Partner Portal supports decentralized order management by allowing authorized partners to create and maintain transport and material orders directly within the application.

Instead of exchanging order details through emails, spreadsheets, or phone calls, partners can enter the required information themselves. Once submitted, the order is immediately available in the Control Tower, enabling planners and operational teams to start the planning and execution process without additional manual data entry.

Key benefits include:

The Partner Portal supports complex supply chain scenarios, including ocean transport planning.

When creating or updating material and transport orders, partners can provide additional shipping information such as:

Providing this information early in the process gives planners greater visibility into upcoming transport requirements and supports more effective decision-making.

For shipments involving supplier-managed pre-carriage, suppliers can specify the containers required to prepare and load their cargo before delivery to the port.

Because this information is available directly in the Control Tower, planning teams can identify consolidation opportunities at an earlier stage. Multiple material orders can be combined into optimized transport orders, helping to improve container utilization and streamline transport planning.

Potential benefits include:

The Partner Portal provides a shared platform for collaboration between all parties involved in the transport process.

Depending on their permissions, partners can:

Partners can view the current status of their orders and shipments, providing greater transparency and reducing the need for status requests through email or phone.

Relevant transport and commercial documents can be uploaded, shared, and accessed centrally. Examples include:

Centralized document management helps ensure that required documentation is available to all authorized stakeholders.

The Partner Portal can be configured to reflect the structure and requirements of your organization.

Configuration options include:

The portal can be customized with your company's branding and visual identity to provide a consistent experience for external partners.

Features and workflows can be enabled or disabled based on:

This ensures that each user only has access to the functionality and information relevant to their role.

The Partner Portal extends the capabilities of the Control Tower beyond internal users by enabling direct collaboration with suppliers, customers, carriers, and other logistics partners.

By capturing information at the source and providing a shared platform for order management, planning, visibility, and document exchange, the Partner Portal helps organizations improve operational efficiency, increase data quality, and support more collaborative supply chain processes.