Why Manage Air Bookings in the Carrier Portal?
Instant visibility into gaps:
The Missing Air Booking quick filter shows you exactly which Transport Orders still need attention, so nothing slips through
All in one place:
Create and update Air Booking details directly in Carrier Portal
Automatic sync:
All saved data flows back to the shipper instantly, keeping your shipper fully up to date
How to Manage Air Bookings?
Step 1: Identify Transport Orders with Missing Air Bookings
Start by using the Missing Air Booking quick filter on the Transport Orders table page.
The filter is displayed in the top right corner of the Transport Order table, alongside the other existing filters. It shows a live count of Transport Orders that meet either of the following condition:
Transport Mode is Air and no Air Booking has been created yet, or
An Air Booking already exists but the Master Air Waybill (MAWB) is still empty
If no Transport Order require attention, the filter remains visible and displays 0.
To apply the filter:
Go to the Transport Orders table in the Carrier Portal
Click the Missing Air Booking filter
The grid immediately filters to show only the Transport Orders that need your action
Click the filter again to reset the grid back to the default view
Note: The filter only surfaces Air transport mode orders — Transport Orders with other transport modes are never included in this count, even if they have missing data. The filter also respects your active Workview, so all your column configurations and field settings remain visible while the filter is active.
Step 3: Open the Air Booking Dialog
Once you have identified a Transport Order that needs an Air Booking, there are two ways to open the dialog:
From the Transport Orders list:
Find the relevant Transport Order in the filtered grid
Click the Actions column for that Transport Order
Select New Air Booking
From the Transport Order Details page:
Open the Transport Order
Look for the warning banner: "Add an Air Booking to your transport order."
Click the + Air Booking button on the right side
Both entry points open the same Create Air Booking dialog.
Step 4: Fill In the Booking Details
The dialog is organized into three sections:
Airports
Origin Airport
Destination Airport
Flight Details
Flight Number
Master Air Waybill (MAWB)
Airline
Instructions
Cut-off Times
Documents cut-off
Cargo cut-off
Step 5: Save and Sync
Once all details are filled in, click Save.
The system will:
Validate all required fields and timestamp formats
Transmit the booking data to shipper
After saving, the Transport Order will no longer appear in the Missing Air Booking filtered view and the filter counter will update automatically.
Best Practices
Start every day with the filter:
Use the Missing Air Booking filter as your daily checklist — it gives you an instant, accurate view of what needs action without manually scanning the full Transport Order list
Create a New Air Booking:
Open the dialog directly from the Actions column in the filtered Transport Orders list
Fill in cut-off dates early:
Documents and Cargo cut-off times are important for airport operations — capture them as soon as they are confirmed
Don't leave the Master Air Waybill (MAWB) empty:
An air booking without a Master Air Waybill (MAWB) still counts as incomplete and will keep appearing in the filter
Note: This feature covers Air transport mode only. Non-air transport orders and core Transport Orders details such as origin and destination cannot be modified through the Air Booking dialog.
