Costs can be added by a TOPS Control Tower user or by carriers or drivers, directly through Driver App or in their Carrier Portal ( example: Waiting hours, toll fees, ... )
Since the cost is already matched to the right order, all that needs to happen is for a Control Tower user to approve the cost.
You can limit the amount a user can approve by setting a cost removal limit in their Control Tower Role.
This grid shows all Charge lines that are in status Pending and are not confirmed/rejected yet. Charges can be Pending because:
They were added by a courier
They were added by a Control Tower user without the right to approve Charges
By right-clicking a charge you can accept or reject an added charge or transfer it to the Sales Order side ( if it's a Transport Order charge that wasn't already transferred )
If the charge is a "Hybrid" charge, the system will automatically ask you to transfer the cost to the linked SO. Hybrid charges can be created in the charges masterdata table location in the cost management section.
By double-clicking a charge, the details pane of the charge's order will open
