Go to the Settings menu 'Configurable Alerts' and select 'new'
2. Select the division and select 'Apply To' 'Transport Order'
You can optionally include a service level and/or carrier
3. Provide in minutes when a first alert and second alert should be triggered and if an incident should be created
4. Select on which milestone the alert should be calculated from
5. Click on 'Save'
6. Select in the top bar 'My Account' and go to 'Configure My Alerts'
7. Select 'Transport Order' in the section 'Control Tower'
8. Activate the following alerts and click on 'Save'