This new feature streamlines the process of delivering goods to different docks (ramps, gates etc.) within the same unloading location. It allows different dock operators to only check/accept/reject the goods related to their area of work by still requiring only one final signature after all goods have been delivered. It eliminates paperwork and makes the process more efficient. The user (recipient) is able to chose their dock and check the seals and the goods after authenticating themselves.
The feature can be activated upon request to our customer care teams. Please, request 'dtdMultiDropsRecipientEnabled' setting key to be enabled.
Accept goods in different docks and sign the eCMR document
Step 1: Recipient (dock operator) check/accepts/rejects goods
After the driver arrives on the unloading location and present the QR code to the unloading dock, the operator needs to scan the QR code, authenticates him/herself and continue with the process of checking/accepting or rejecting the goods.
Select the Dock assigned to you.
Check the seals that are related to your goods and click 'Next'
On the goods screen you can click on the 'pen' icon to edit the goods in case there are discrepancies and note the quantity
Once you have noted the correct quantities you can click on 'Save' and continue
Click on the box on the top of your screen to confirm you have checked the goods and click 'Next' to continue
Note your findings by declaring any problems (adding comments and pictures if applicable) or by clicking on 'everything is fine' if there are no findings. Click on 'Save' to complete the process
Step 2: Sign the eCMR as recipient
Once all docks have been checked the option to sign the document has been enabled on the recipient island screen and the document is ready to be signed. The final individual (it can also be a front desk employee or anyone with the authority to sign the eCMR on behalf of the recipient) will have to sign the eCMR to complete the process.
Click on the yellow button 'Sign Document' to authenticate yourself and start the signing process
You can view all the remarks of the previous unloadings by clicking on each Dock
You can add your finding if any and click 'Next' to sign the document
If you want to share the eCMR with another party you can add their email address here or download the PDF. Click on 'Sign' to complete the process
Docks can be visited without a certain order.