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How to access your itinerary on the Trip Plans mobile app (For Clients/Travelers)
How to access your itinerary on the Trip Plans mobile app (For Clients/Travelers)

Learn how to access your itinerary sent to you by your travel advisor.

Stephanie Gries avatar
Written by Stephanie Gries
Updated over a week ago

🎥 Watch a Video Tutorial: Prefer to see these steps in action? Check out our step-by-step video! Watch now

This article explains how to download the Trip Plans App and sync an itinerary to the app. There are two possible ways or paths to sync the itinerary to the app. Please follow the steps below to learn how you can quickly download the mobile app and sync your trip to it! 

👉 Start here: Where are you viewing the trip right now? Click the link to follow the next steps to take.

If you're viewing your trip on a mobile device (iOS or Android), follow the steps below.

Step 1: View Your Trip Online

  • From email: Your advisor might have emailed you the trip, once you receive the email to view your trip, click the "View Trip" button in the email. You will be taken to your trip via a link.

  • From a URL: If you advisor shared a link to view the trip, you can open the link and you'll see your trip. (Below is a sample image of what you will see)

Step 2: Click "View in App" Button

Once you are viewing your trip, click the "App" button like the sample image above, otherwise, a pop-up notification will appear on the bottom of your screen asking if you want to view your trip in the app. You can press this option and you will be taken to the Google Play or App Story to download the Trip Plans mobile app.

Watch the video explainer below:

Step 3: Downloading The Trip Plans Mobile App

This is a free mobile app for you to download and use.

Step 4: Viewing Your Itinerary In The Trip Plans Mobile App:

Once downloaded, the Trip Plans mobile app will use the original magic link from your trip to automatically open the itinerary your travel agent sent you.

If you're viewing your trip on a desktop computer, follow the steps below.

Step 1: View Your Trip Online

Once you are viewing your trip, click "App" on the top right-hand corner of your screen.

Step 2: Send a "Magic Link" to your email

You're going to be asked to email a magic link to yourself so you can open the trip on your mobile device. Once you enter your email, click "Send Magic App Link".

Step 3: Use your mobile device and check for "Magic Link" email

You will receive an email with the subject line "The Magic Link You Requested". Open this email and click the "View in App" button within the email.

Follow the these steps from above to download the Trip Plans app and view your trip.


How to Save a Trip to Your Trip Plans Account

Once you have viewed your trip in the Trip Plans mobile app. You'll see an option to save the trip to your account.

  1. Tap "Save to My Account" Button at the Top of Trip

2. Create or Log Into an Existing Account

Next, you will be brought to a new screen to create an account. If you already, have an account created with Trip Plans, you can tap "Already have an account" at the bottom.

Once you've done these steps, your trip will be saved! Your Trip Plans account will display all of the trips you've been invited to.

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