What is a Geofence Timer?
The Geofence Timer adds a delay before our app updates the job status when a driver enters or exits a geofence.
This prevents the system from instantly changing a job’s status or starting a next load.
Why should you use a Geofence Timer?
Without a timer, the app will immediately change the job status when a driver crosses a geofence.
This can lead to:
Accidental job status changes (e.g. a quick in-and-out of a site triggers a pickup or dropoff too soon)
Unwanted extra loads (e.g. if a driver briefly exits a dropoff, the app may think the load is complete and auto-start a new one)
How to use the Geofence Timer
(Optional) Set a default delay:
Go to Settings / Configuration
Enter a default timer. This is entered as seconds.
Set timer per order:
When creating an order add a delay in the Location Details section.
Geofence Timer Example
Set a delay of 300 (5 minutes).
Pickup geofence
A driver enters the pickup geofence.
The app waits 5 minutes before updating the job status to “Loaded.”
If the driver exists re-enters during this 5 minute delay, the job state will not change.
Only if the driver remains outside for the full delay does the app continue with the status change.
Dropoff geofence
A driver enters the dropoff geofence.
The app waits 5 minutes before updating the job status to “Unloaded” and “Load Complete”
If the driver exists re-enters during this 5 minute delay, the job state will not change.
Only if the driver remains outside for the full delay does the app continue with the status change and automatic load completion.
