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Tread Glossary of Terms

Written by Marco

Term

Definition

Order

A work request from a customer specifying what materials need to be hauled, where, when, and at what rates. Orders generate one or more Jobs based on the number of trucks requested.

Job

An individual work assignment created from an Order and executed by a driver. Jobs contain one or more Loads and track the complete lifecycle from assignment through completion to payment.

Project

A reusable template or contract that defines default settings for Orders, including rates, materials, sites, equipment types, and billing information. Projects allow companies to quickly create Orders with pre-configured settings for recurring work.

Load

A single pickup-to-delivery cycle within a Job, representing one trip from the pickup location to the dropoff location. Jobs can have multiple Loads for recurring deliveries.

Account

A business relationship between two companies in the system, where one company is designated as a Customer (receives services) and/or Vendor (provides services). Note: This is not a user login account.

Company

The root organizational entity in the multi-tenant system. Companies can have parent-child hierarchies, manage other companies, and share resources like drivers and equipment with connected companies.

Site

A physical location such as a quarry, construction site, plant, or delivery destination. Sites have addresses, coordinates, geofences, and can be designated as pickup locations, dropoff locations, or both.

Pick up / Drop off

The location where a truck loads and unloads materials.

Equipment

Trucks, trailers, and other machinery used to execute jobs. Equipment is assigned to drivers and tracked via GPS for real-time location monitoring.

Material

The substance being hauled, such as sand, gravel, concrete, asphalt, or dirt. Materials have associated rates and units of measure.

Contact

A person associated with a Site, Account, or Project who can be reached for coordination. Contacts include phone numbers and email addresses.

Phase

A subdivision of a Project or Job used for organizing work and billing. Projects can have multiple phases representing different stages of construction. Phases can have associated Phase codes

Order PO

A purchase order number or job number associated with an Order (stored in the po_job_number field). This is an optional customer-provided reference number used for tracking and billing purposes.

Project Ext ID

An external identifier for a Project (stored in the external_id field). This is a company-defined unique identifier used to link Projects to external systems or customer reference numbers. Also called Project External ID.

Job ID

A unique identifier for a Job. These IDs begin with "TRD" and are followed by digits. Used for tracking and referencing jobs throughout the system.

Job Timeline

A chronological visualization of all events that occurred on a Job, including state changes, assignments, GPS pings, and user actions.

Approval Workflow

A multi-step process where completed work must be reviewed and approved by authorized users (typically Foremen) before proceeding to billing and payment.

Dispatch Number

A human-readable identifier for Orders used for tracking and communication. Dispatch numbers are optional.

Dispatch View

The primary daily operations interface for dispatchers, showing orders with expandable job details, filters, and drag-and-drop driver assignment.

Order Card

A visual component in the dispatch interface displaying an order with status indicators, job summaries, and action buttons for accept, reject, or edit.

Driver Panel

A sidebar in the dispatch interface showing available drivers with their current status, location, and capacity for accepting new jobs.

Number of Trucks

The count of trucks requested or assigned to an Order (stored in the truck_count field). This determines how many Jobs will be created from the Order and how work is distributed across drivers.

Trucks Units

The unit type for measuring truck capacity or equipment specifications. Indicates whether truck capacity is measured in Tonnes, Cubic Yards, or other units.

Trucks Quantity

The capacity or gross capacity of the equipment type being used. Represents how much material a truck can carry per load, used to calculate the number of loads needed.

Assigned Jobs

The list of Jobs that have been assigned to a driver and are available for the driver to view, accept, and execute.

Active Job Screen

The mobile app interface showing the currently executing job with a map, job details, and load/ticket management tabs.

Scale Ticket / Ticket

A weight receipt from a scale showing the material quantity loaded or delivered. Drivers capture scale tickets by photographing them, and OCR extracts the data automatically.

Signature

A digital signature captured on the mobile device to confirm delivery or approval. Signatures are associated with Loads and stored as images.

Equipment Selection

The process of choosing which truck and trailer a driver will use for their shift. Equipment must be selected before drivers can access their assigned jobs.

Hauler Rate Type

The Rate Type for haulers. The available options are Rate per Hour and Rate per Tonne

Invoice

A billing record for a Job. Each job typically generates two invoices: customer invoice (receivable), vendor invoice (payable).

Settlement

A bulk billing document that aggregates multiple invoices or jobs over a date range. Settlements group charges by material, equipment, or service and follow a workflow from pending to approved to paid.

Add-On

An additional charge or credit applied to an invoice, such as wait time fees, fuel surcharges, or other supplemental costs beyond the base rate.

Unit of Measure

The unit used to quantify materials and calculate billing, such as Load, Tonne, Ton, Cubic Yard, Hour, or Day.

Material Ordered Quantity

The total quantity of material requested in an Order. This represents how much material the customer has ordered.

Material Units

The unit of measure for the material being hauled in an Order or Job. Common units include Load, Ton, Tonne, Cubic Yard.

Geofence

A virtual geographic boundary around a Site. Types include Circle (center point and radius) and Polygon (defined by coordinates). Geofences trigger automatic arrival detection.

Location History

GPS tracking records showing where equipment/driver has been over time. Location History includes latitude, longitude, timestamp, and is linked to Equipment, Jobs, and Loads.

Live Map

A real-time visualization showing current truck locations, sites with geofences, and job routes.

Background Location Tracking

Continuous GPS monitoring that occurs even when the mobile app is not actively open.

Route History

Historical path visualization showing where a truck traveled during a job, with timeline scrubbing to review past movements.

First Geofence Entry

The timestamp when a driver first entered a geofenced area during a Tread (job).

Last Geofence Entry

The timestamp when a driver last exited a geofenced area during their Tread (job). Also called Last Geofence Exit.

Start (Job)

Tread tracks times (start, stop) for each job (i.e. Tread). Job start is typically when the driver presses the "START" button on a job, which indiciates they are driving towards the Pickup site.

End (Job)

This is when the driver presses the STOP button for a particular Tread.

Pause (Job)

Jobs (Treads) can be paused by starting a different Tread or pausing logging. Tread tracks total pause time for each job.

Total Hours (Job)

Total time "worked" for a single Job (Tread). Total Hours = (Start - End) - Pause

Start (Logging)

Tread tracks the total time for an entire "day" or "shift". This duration can include multiple Treads. "Logging Start" is the time when a driver begins logging by pressing "Start Logging" or starting their first Tread if they have not started logging.

End (Logging)

The time when a driver presses the red "Stop Logging" button in the mobile app.

Pause (Logging)

Total time where logging is Paused. Drivers can pause logging by pressing the "Pause" button in the logging screen in the app.

Approve

The action by an authorized user to sign off on an object. Objects include: Loads, Jobs, Driver Days (i.e. Shifts), Payables, Receivables, Settlements.

Bulk Assign

The operation to assign multiple Jobs simultaneously to a vendor or driver, often used in drag-and-drop dispatch interfaces.

Bulk Send

The operation to send multiple Treads (jobs) at once to their assigned drivers or vendors.

Job Event

A logged record of a state change or significant action on a Job, including timestamp, location coordinates, and Job State. Job Events create an audit trail.

Running Loads

A job setting that indicates the driver will continuously deliver recurring loads throughout their workday.

Cycle

Short for Load Cycle, representing the time duration for a complete pickup-to-delivery round trip. The cycle time is calculated from when a driver arrives at pickup, loads material, travels to dropoff, and unloads. Also referred to as Load Cycle Time.

Scheduled Start Time

The planned date and time when a Job or Order is scheduled to begin.

Push Notification

Mobile notifications sent to alert drivers of new assignments, status changes, or important messages.

Silent Push

A background push notification that triggers the mobile app to perform an action (like sending a location update) without displaying a visible alert to the user.

Company Share

A mechanism enabling one company to share resources (drivers or equipment) with another company for dispatching purposes. Shares can have expiration dates for temporary vendor access.

Connected Company

Connected companies can share resources (drivers, equipment) and allows direct dispatching.

Managed Company

A company that is managed by another company. The parent company can act of behalf of the managed company: create users, drivers, equipment.

Job State

The current status of a Job in its lifecycle. Key states include: Created, Assigned, Sent, Accepted, To Pickup, Arrived Pickup, Loaded, To Dropoff, Arrived Dropoff, Unloaded, Load Completed, In Review, Completed.

Order State

The current status of an Order in its lifecycle. States include: Created, Pending Request, Accepted, Rejected, In Progress, Completed, Canceled, Hold, and Weather Hold.

Load State

The current status of a Load within a Job. States include: Created, To Pickup, Arrived Pickup, Loaded, To Dropoff, Arrived Dropoff, Unloaded, and Completed.

Active Job

A Job in one of the active states (To Pickup, Arrived Pickup, Loaded, To Dropoff, Arrived Dropoff, Unloaded, Load Completed) where GPS tracking is enabled and the driver is actively working.

Logging State

The current status of logging.. States include: Active, Not Active, and Paused. Controls when location tracking and time logging are is active.

Driver

A field user who operates equipment and executes Jobs by picking up and delivering materials. Drivers use the mobile app to accept jobs, update status, capture tickets, and track their location.

Dispatcher

A user who coordinates daily operations by accepting orders, creating and assigning jobs to drivers or vendors, and monitoring real-time job progress.

Foreman

A field user who can access a feature set tailored to their role. Foreman can only see orders which they are assigned to.

Manager

A user who can create/edit users, projects, sites, accounts, and orders, approve loads/jobs/shifts, manage tickets and handle billing operations

Company Admin

A user with administrative privileges for their company, able to manage users, equipment, sites, accounts, and company settings. Also has access to dispatching and approvals.

Biller

A user responsible for reviewing invoices, settlements, and financial records before finalizing billing to customers or payments to vendors.

Viewer

A read-only user who can monitor operations but cannot make changes or approve transactions.

Sales (Role)

A user who creates orders and projects for customers, configures rates and materials, and manages customer relationships.

Requestor

The user who set in the Order's "Requestor" field. This is typically the user who creates the order.

Assigned Foreman

Foreman who are assigned to an order.

Collaborator

A user linked to a specific order through the Collaborator field on the order form. Collaborators have access to the order and can view it in the mobile app under the Collaborator tab on the Assigned screen.

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