What is Ticket Chaser?
Ticket Chaser is an AI Agent built into Tread that automatically retrieves missing ticket information so your team spends less time chasing drivers and more time focused on what matters.
What does it do?
Ticket Chaser automatically texts drivers when there are missing tickets on their loads — no manual follow-up required from your team.
What's the value?
Fewer missing tickets — proactively closes gaps in ticket documentation without dispatcher intervention.
Less time spent texting drivers — the AI handles outreach automatically, freeing up your team from repetitive manual follow-ups.
How to set up Ticket Chaser
Setting up Ticket Chaser takes just a few steps:
Go to Settings
Navigate to Agents
Click "Contact Tread for More Information"
Note: Ticket Chaser is available upon request. Reach out to the Tread team to get it enabled for your account.
