Changes are an everyday occurance in construction, and so is having to exchange or swap drivers midday or anytime during a shift, please see below how to accomplish this in the New Tread platform.
Note: If you are a vendor subdispatching and cancelled jobs by mistake, please contact your dispatcher. They will need to send you a new Order request for that cancelled job.
Log into the platform on desktop or laptop here: https://app.tread-horizon.com/
Use phone number or email for username
For mobile access, please download the "Tread Material Logistics" app:
Click here iOS to download the app for iOS/Apple
Click here to download the app for Android
If the Job has Not yet been accepted by the driver or vendor:
Find the job
Click on the X in the right of the assigned person
Remove the driver, and replace with another from the list in the driver list
Click on Assign and Send to complete the workflow
If the Job has been accepted by the driver or vendor:
Find the job
Use the Status actions, and select Move to Un-Assign
Come back to the job and select Assign, to select the new driver or vendor for the job
Questions?
We are here to help! Contact us anytime at 1 (888) 558 7323 or email us at support@tread.io