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How do I add another account or seat?

Each plan handles additional seats differently. Pro users add their own seats and credits pool to the team workspace manually. Business plans handle seat additions through your account manager as part of your custom contract.

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Written by Sarah

How seats work by plan

Plan

Adding seats

Starter

Not available — individual plan, 1 device

Pro

Each user signs up for their own Pro seat ($99/user/month). Credits pool across all users in the same organization by manually adding members to the team workspace.

Business

Business plan has no seat limitations. Business Plan clients are free to add and remove users as they please.

How Pro seats work

A Pro workspace has 1 admin who handles member invites and workspace settings. To add a Pro user:

  1. User completes their own Pro signup manually.

  2. The Pro admin invites the user through workspace settings

  3. Their seat ($99/user/month) joins the organization's credit pool automatically

Credits combine across all users in the same workspace. See "What is Pro?" and "How do team members share credits?" for details. To change the Pro admin, see "How do I set up admin permissions?"

How Business seats work

Business plans do not have seat limitations.


Common follow-up questions

Can I add/remove Business seats myself in Settings?
No — seat changes are processed through your account manager to keep the contract terms accurate. Seats can be changed mid-contract by contacting your account manager.

Do Pro seats need to be on the same plan tier?
Yes. All members of a shared credit pool must be on the same plan tier. To consolidate or restructure, contact your AM.


Related articles

  • What is Pro?

  • What is the Business plan?

  • How do team members share credits?

  • How do I contact my Account Manager?

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