How seats work by plan
Plan | Adding seats |
Starter | Not available — individual plan, 1 device |
Pro | Each user signs up for their own Pro seat ($99/user/month). Credits automatically pool across all users in the same organization. |
Business | Custom seat configuration scaled to your contract. Adding seats is managed through your account manager. |
How Pro seats work
A Pro workspace has 1 admin who handles member invites and workspace settings. To add a Pro user:
The Pro admin invites a member through workspace Settings
The invited member completes their own Pro signup via the email link
Their seat ($99/user/month) joins the organization's credit pool automatically
Credits combine across all users in the same workspace. See "What is Pro?" and "How do team members share credits?" for details. To change the Pro admin, see "How do I set up admin permissions?"
How Business seats work
Business plans are sized at contract start based on your team. To add more seats:
Contact your account manager
AM confirms the additional seat configuration and pricing
Updated contract terms apply from the next billing cycle (annual upfront contracts pro-rate to the remaining period)
Common follow-up questions
Can I add Business seats myself in Settings?
No — seat changes are processed through your account manager to keep the contract terms accurate.
Do I need to commit to seat count upfront on Business?
You and your AM size the initial contract together. Seats can be added later through the AM.
Can I remove a seat from Business mid-contract?
Reach out to your account manager — removal terms depend on your contract type (monthly vs annual upfront).
Do Pro seats need to be on the same plan tier?
Yes. All members of a shared credit pool must be on the same plan tier. To consolidate or restructure, contact your AM.
Related articles
What is Pro?
What is the Business plan?
How do team members share credits?
How do I contact my Account Manager?