One active session per account
TrendTrader Pro allows one signed-in session per account at a time. When you sign in on a new device or browser, any previous session is automatically signed out — usually within a few minutes.
So if you were using the app and suddenly found yourself back at the login screen, the most common reason is simple: your account was signed in somewhere else. That might be you on another device (your phone, a second browser, a work computer), or it could be someone else using your credentials.
Why we do this
Single-session sign-in is a deliberate security and account-integrity measure:
It protects your account. If someone gets hold of your password, they can't quietly sit on your session alongside you — signing in yourself pushes them out, and their sign-in pushes you out, which makes unauthorized access visible instead of invisible.
It keeps subscriptions fair. Each subscription covers one trader. Sharing login credentials is a violation of our Terms of Service, and single-session enforcement is part of how we keep the platform fair for every paying member.
What to do
Switching devices is completely fine. Just sign in on the device you want to use — the other one will be signed out automatically. There's no limit on how many devices you own, only on how many are signed in at once.
If you didn't sign in anywhere else, treat it as a warning sign that someone may have your password:
Sign back in.
Go to Settings → Security and use Sign out of all devices to immediately revoke every active session.
Change your password in the same section (or, for Google accounts, secure your Google account).
If anything still looks wrong, contact us right away via the Messenger or support@trendtrader.pro.
Still getting signed out unexpectedly?
If you're only ever signed in on one device and keep losing your session, get in touch — we're happy to look into it with you.