When a monitor/CRA requests access to your portal, a portal administrator will need to add them as a user. If they have received their official SiteDocs Portal training, a certification symbol will appear next to their user name as shown below.
This symbol identifies external users who have received official training in the use of SiteDocs Portal.
If this symbol does not appear beside their name, we recommend the user be directed to complete training before they are provided access to the some of the modules in your portal (ie Collaboration, Informed Projects).
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