Overview
The Account Settings page allows you to manage your personal information, update your profile, and configure various account preferences. This central hub provides access to your user profile, security settings, privacy controls, and data management options.
Accessing the Account Settings
1. From the main application : Desktop — Click Account Settings in the footer of the right sidebar (Settings/gear icon, bottom right). Mobile — Open the menu (hamburger or menu icon) and tap Account Settings at the bottom of the menu.
2. Breadcrumb : The page breadcrumb shows Account Settings (no "Topics → Account" path)
Account Settings Layout
The Account Settings page is organized into several sections within a clean layout.
User Information Card
• Profile Picture : Circular avatar image (displays default or initials if none uploaded)
• Personal Details : Your name, email address, and Email Status (e.g. Verified or Pending verification)
• Edit Controls : Pencil icon next to your name for editing
• Avatar Button : "Edit" or "Upload" button below your avatar (not "Update Profile Picture")
Theme Settings Card
• Theme selector : Choose your preferred appearance (e.g. light/dark or system). This section appears between User Information and Sign Out.
Account Management Card
• Sign Out Section : Sign Out button (destructive/red style) with description
• Action Description : "End your current session and sign out of your account"
Step-by-Step Guide: Managing Your Profile
Updating Your Profile Picture
1. Access Avatar Upload
• Click the "Edit" or "Upload" button below your current avatar
• The dialog opens with title "Update Profile Picture" or "Upload Profile Picture"
2. Upload Your Image
• Method 1 - Drag & Drop : Drag an image file directly into the upload area (text: "Drag and drop your image here"; supports PNG and JPEG)
• Method 2 - File Selection : Click "Select Image" to browse your files
• Supported Formats : PNG and JPEG files only
3. Preview and Confirm
• Once selected, you'll see a preview of your new profile picture
• Click "Choose Different Image" if you want to select a different file
• Click "Upload Image" to save your new profile picture (or "Cancel" to close without saving)
4. Upload Process
• The button shows "Uploading..." while processing
• The dialog closes automatically when upload completes
• Your new avatar appears immediately on the account page
Editing Your Name
1. Start Editing
•
• An "Edit Name" dialog will open
2. Update Your Information
• The current name will be pre-filled in the input field
• Type your new name in the text field
• Click "Save" to confirm changes
3. Save Process
• The Save button will be disabled while processing
• The dialog will close automatically when changes are saved
• Your updated name will appear on the account page
Permission Rules for Profile Management
• All Users : Can edit their own name and upload profile pictures
• Email Changes : Currently not supported through the interface
• Avatar Requirements : Must be PNG or JPEG format, reasonable file size
Managing Your Session
Signing Out of Your Account
1. Access Sign Out
• Scroll to the bottom of the Account Settings page (below Theme Settings)
• Locate the Sign Out button in the Account Management section
2. Sign Out Process
• Click the Sign Out button
• You'll be immediately signed out and redirected to the sign-in page
• Your session will be completely terminated
Session Security
• Automatic Redirect : After signing out, you'll be taken to the sign-in page
• Session Termination : All active sessions end when you sign out
• Data Protection : Your information remains secure and private
Troubleshooting Common Issues
"My profile picture won't upload"
• Check that your image is in PNG or JPEG format
• Ensure the file size isn't too large
• Try refreshing the page and attempting the upload again
• Make sure you have a stable internet connection during upload
"I can't edit my email address"
• Email editing is not currently available through the interface
• Contact support@trianglehealth.com for assistance with email changes
• Use the in-app chat feature for immediate help
"My changes aren't saving"
• Check your internet connection
• Wait for any loading indicators to complete before trying again
• If the Save button appears disabled, wait for it to become active
• Refresh the page and try again if the issue persists
"I accidentally signed out"
• Simply navigate back to the sign-in page
• Enter your credentials to sign back in
• Your account data and settings will remain unchanged
"The account page is loading slowly"
• Check your internet connection speed
• Clear your browser cache and cookies
• Try refreshing the page
• Close other browser tabs to free up memory
"I can't find Account Settings"
• Desktop : Look for Account Settings in the footer of the right sidebar (gear/settings icon, bottom right).
• Mobile : Open the menu (hamburger or menu icon) and scroll to the bottom—Account Settings appears there, not in the main list of patient pages.
Privacy and Security Notes
• Profile Picture Storage : Uploaded avatars are securely stored and associated with your account
• Personal Information : Name and profile data are only visible to you and authorized team members
• Session Security : Signing out terminates all active sessions for security
• Data Encryption : All personal information is encrypted and protected during transmission and storage
• Access Control : Only you can modify your own profile information
Limitations
• Account Settings cannot change your email address; email changes require contacting support.
• Profile picture upload does not support video files or non-image file types.
Getting Help
For more help, use in-app Support or contact support@trianglehealth.com.