Please note that the membership data that will be transferred is all on the spreadsheet we send you. If it is not there, it won't be imported!
What we can transfer:
-Member Info:
Name
Email
Membership Name
Membership Rate
Billing frequency
Attendance Restrictions (if applicable)
Discounts (if applicable)
Next Bill Date
Expiration Date
Hold Dates
Attendance Packs
Join Date
Phone number
Address
What we cannot transfer:
Class Schedule
Staff Rates & Payroll History
Personal Training Sessions
Personal Training Packages/Rates
Retail Items
Tax Rates
Attendance History
Payment History
Membership Contracts
Liability Waivers
Workouts / Performance History
Note: We cannot import data from Wodify, BTWB, SugarWod, or any other tracking system.
If you would like standard CrossFit workouts uploaded to your platform, please email onboarding@triib.com.
Billing Information (CC and Bank Information) is not automatically transferred; however, if you have over 100 members we'd be happy to do this for you - Here's What to Expect with a Billing Transfer.
There may be more that we missed, so if you have a question, please ask!