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How to Set Up Membership Contracts

Add a contract to a membership plan

Daniel Freire avatar
Written by Daniel Freire
Updated over 4 years ago

Any membership plan can have a contract that the member will sign upon their first login.

Step 1: Navigate to Memberships > Membership Plans

Step 2: Next to the membership plan click Add Contract.

contracts.png

Step 3: Add your contract by entering the title and text of the contract

Step 4: Click Save

FAQ:

Where do members sign their contracts?

If a member is assigned a membership plan with a contract, they will be prompted to sign this upon two occasions:

  1. Upon login to their Triib profile from a web browser.

  2. Upon class check-in from the Kiosk

At this time, they are unable to sign the contract from the mobile app.

TIPS:

We recommend creating an email template to remind members that they have an unsigned contract. To create this, go to Messaging > Email Templates > Newsletter/Announcements, you can create one of an email template and use the variables provided to link them to your gym’s login page to make this process as simple as possible.

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