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All CollectionsGetting Started with TriibOnboarding FAQ
What is transferred from my previous system?
What is transferred from my previous system?

What we can and cannot transfer into Triib

Daniel Freire avatar
Written by Daniel Freire
Updated over 3 years ago

Please note that the membership data that will be transferred is all on the spreadsheet we send you. If it is not there, it won't be imported!

What we can transfer:

-Member Info:

  • Name

  • Email

  • Membership Name

  • Membership Rate

  • Billing frequency

  • Attendance Restrictions (if applicable)

  • Discounts (if applicable)

  • Next Bill Date

  • Expiration Date

  • Hold Dates

  • Attendance Packs

  • Join Date

  • Phone number

  • Address

What we cannot transfer:

  • Class Schedule

  • Staff Rates & Payroll History

  • Personal Training Sessions 

  • Personal Training Packages/Rates

  • Retail Items

  • Tax Rates

  • Attendance History

  • Payment History

  • Membership Contracts

  • Liability Waivers

  • Workouts / Performance History

Please note: We cannot import data from Wodify, BTWB, SugarWod, or any other tracking system.

There may be more that we missed, so if you have a question, please ask!

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