Before you leave, we recommend handing a few things and downloading some reporting. Here are some typical steps to follow when your site is impending deactivation:

  • Process any outstanding product purchases by going to Reports > Revenue based > Outstanding Product Purchases

  • Process any failed payments/overdue invoices by going to Reports > Revenue based > Failed Payments

  • Suggest your athletes to download their Performance Data. Athletes can export performance history by following the steps below. Log in to their Triib Dashboard (your-facility.triib.com/accounts/login), Click Performance Tracking and Click CSV

  • Remove any Triib URLs from your website that you may have integrated

  • Download reporting you may want: Here are a few suggestions:

Members >

- Active Members

- Other Members

Income Reports >

- Income Summary Report

- Income Invoice Detail Report

- Income Deposit Report

- Upcoming Payments

- Revenue Over Time

Reports > Attendance >

- Monthly Attendance by Member

- Upcoming Drop Ins

- Upcoming Free Trials

Reports > Revenue >

- Outstanding Purchases

- Failed Payments

Members >

- Active Members

- Other Members

These steps are not required but we suggest:

  • Terminate future autopays

  • Cancel future classes and personal coaching sessions

  • Deactivate future auto emails

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