We recommend that you use the 30 days after you give the notice to start winding down  automatic payments and scheduling on your TRIIB site. Below are some typical steps to follow when your site is impending deactivation:

  • Terminate future autopays
  • Cancel and block off future classes and personal coaching sessions
  • Deactivate future auto emails
  • Process any outstanding product purchases by going to Reports > Revenue based > Outstanding Product Purchases
  • Process any failed payments/overdue invoices by going to Reports > Revenue based > Failed Payments
  • Suggest your athletes to download their Performance Data. Athletes can export performance history by following the steps below. Log in to their Triib Dashboard, Click Performance Tracking and Click CSV
  • Remove any Triib URLs from your website that you may have integrated
  • Download load any reporting you may want. Here are a few suggestions: Income Reports, Members > Active Members, Members > Other Members
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