Supplier T&C Templates help standardize supplier policies by storing terms, conditions, and cancellation rules in a central library.
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Access Supplier T&C Templates
Navigate to Templates → Supplier T&Cs.
The Supplier Templates page displays all active and archived supplier templates.
Create a Supplier Template
Click + New Suppliers Template. The Create Supplier page opens.
Complete the supplier details:
Supplier Name
Category
Website
Description
Supplier Name
Select an existing supplier from the supplier list.
Once a supplier is selected:
Supplier ID is populated automatically.
Supplier information becomes linked to the template.
Category
Select the supplier category. Available categories include:
Lodging
Cruises
Transportation
Packaged Travel
Dining & Drinks
Activities
Trip Protection
Air Travel
Land
DMC
Other
Description
Add supplier information, notes, policies, or internal reference details using the rich text editor.
Add Terms & Conditions
Under Terms & Conditions, click Add New Policy.
Provide:
Title
Policy Format
Supported formats:
Upload
Upload a PDF or document containing the supplier's terms and conditions.
URL
Provide a URL linking to the supplier's terms and conditions.
Custom Text
Enter the terms and conditions directly in the editor.
Click Save to add the policy to the supplier template. A supplier can have multiple Terms & Conditions policies.
Add Cancellation Policies
Under Cancellation Policies, click Add New Policy.
Provide:
Title
Enter a name for the cancellation policy.
Policy Type
Select one of:
Fully Refundable
Partially Refundable
Non-Refundable
Description
Enter the cancellation policy details using the rich text editor.
Click Save to add the policy. A supplier can have multiple cancellation policies.
Save the Supplier Template
After completing the supplier information and adding any policies, click Save & Close.
The supplier template is saved and appears in the Supplier T&C library.
Manage Supplier Templates
From the Supplier T&C Templates page you can:
Search supplier templates
View supplier information
Edit templates
Archive templates
Restore archived templates
Archived templates remain available in the Archived tab and can be reactivated when needed.
Conclusion
Supplier T&C Templates centralize supplier policies in one place, making it easier to maintain consistent terms, cancellation rules, and supplier documentation across trips, proposals, and bookings.





