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Managing Your Client Communication in Triply

Inez Mugure avatar
Written by Inez Mugure
Updated over 3 months ago

Summary:

Communicate with leads and clients directly through Triply to keep all history in one place.

Steps:

  1. Open the lead or client profile.

  2. Go to the Messages or Communication tab.

  3. Send an email, in-app message, or SMS (depending on your settings).

  4. View message history and replies within the same thread.

πŸ”” Tip: Use saved templates for faster responses.

Common Questions:

Q: Can Triply track email replies?

A: Yes – replies to Triply-sent emails are logged in the communication thread.


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