Summary:
Here’s the detailed process for issuing a flight ticket in Triply.
Steps:
Search for the booking in CRM > Bookings.
Open the booking and confirm its status is Confirmed.
Click Issue Ticket.
Verify:
Passenger names match the passport
Travel dates and flight times are correct
Payment is completed or approved
Select Payment Source (wallet, card, Mpesa).
Click Confirm to issue the ticket.
Download and send the e-ticket to the client.
🔔 Note: Once issued, airline penalties may apply for changes or cancellations.
Common Questions:
Q: How long does ticket issuance take?
A: Most tickets issue instantly, but some may take a few minutes depending on the airline.