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How do I make an On Demand request?
How do I make an On Demand request?

How to use the Rider App to request an On Demand ride

Updated over 2 years ago
  1. From the Home screen, select the On Demand Tile

  2. Select Where would you like to go? or select a previous destination below (this will enter the selected location into the dropoff field).

  3. To enter your destination - Enter an address, Choose a location from the map, or select a location from the list

  4. Confirm your Pickup location.

  5. To change the time or your On Demand ride, select Depart Now. Adjust date or time (pending Service Restrictions).

  6. To change your connecting mode (Walk, Bike, or Drive) select the person icon. This also allows for confirming passenger count and requesting Wheelchair Access.

  7. Scroll down for details.

  8. Select Request Ride

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