Thank you for reaching out for support, we're here to help!
TripShot utilizes a bot to collect your information and then automatically creates a support case and sends it to our team.
The bot should have auto-prompted when you clicked on "Submit a Support Case". You can return to that page at any time and click again to get the prompt.
For customers who prefer you can also contact your Customer Success Manager directly or email support@tripshot.com.
Thank you!
TripShot Support Team