Yes. The Trova Professional subscription uses automatic recurring billing.
Your payment method will be charged based on your subscription's billing cycle, and payments will continue automatically unless you cancel your subscription.
Upgrading from Basic to Professional
If you currently have a Basic (Free) subscription and choose to upgrade to Professional:
You will be charged immediately when you upgrade.
The 2-week free trial does not apply when upgrading from Basic.
Your upgrade date becomes your recurring monthly billing date.
Free trial for new Professional subscribers
A 2-week free trial is available to providers who select the Professional subscription when initially registering with Trova.
Your first subscription charge occurs when the free trial ends.
In some cases, a promotional coupon code may extend the trial period.
After the trial, your payment method will be charged automatically unless you cancel before the trial ends.
Important: The free trial is only available when selecting Professional during initial registration. It is not available when upgrading from Basic.
Updating your payment information
You can update your payment method through your Trova account:
Click your profile icon in the top-right corner.
Select View profile.
Under Profile settings, go to Subscription details.
Update your payment information.
Need additional help?
Visit the Trova Help Center for additional FAQs and step-by-step guides.
You can also use the chatbot directly within the Trova platform for quick assistance.
If you still need help, contact our support team at support@trova.health.