Yes. You can upgrade or downgrade your Trova subscription at any time through your account settings.
Trova offers a Basic (Free) subscription and a Professional (Paid) subscription, allowing you to choose the plan that best fits your practice.
How do I change my subscription plan?
Log in to your Trova account.
Click your profile icon in the top-right corner.
Select View profile.
Under Profile Settings, select the Subscription details tab.
Click Change plan if you currently have a Professional subscription, or Upgrade Plan if you have a Basic subscription.
Review the available plans and select your preferred subscription.
Upgrading from Basic to Professional
When upgrading to the Professional subscription:
You will be required to enter your credit card details to complete the upgrade.
You will be charged immediately when you upgrade.
The 2-week free trial does not apply when upgrading from Basic.
Your upgrade date becomes your recurring monthly billing date.
You will gain access to Professional features immediately after completing your upgrade.
Downgrading from Professional to Basic
Your subscription will change to Basic immediately.
You will lose access to Professional-only features as soon as the downgrade is completed.
Your Basic subscription is free, so you will not be charged for future subscription renewals.
Important: Basic subscribers are required to have an approved Marketplace profile to maintain their free subscription. If your Marketplace profile has not yet been approved, you will need to complete the required profile information and submit it for review through Trova's vetting process.
Need additional help?
Visit the Trova Help Center for additional FAQs and step-by-step guides.
You can also use the chatbot directly within the Trova platform for quick assistance.
If you still need help, contact our support team at support@trova.health.