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Is there a cancellation fee or minimum contract?

No cancellation fee or minimum contract

No. Trova does not charge cancellation fees or require a minimum contract for either Basic or Professional subscriptions.
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You can cancel your subscription at any time without additional cancellation charges.


What happens when I cancel my subscription?

Whether you have a Basic (Free) or Professional (Paid) subscription, canceling your subscription means:

  • Your subscription will be canceled.

  • You will lose access to the Trova platform and its features.

  • You will no longer have access to Enterprise Partnership contracts or opportunities through Trova.

  • If you have an active public Trova Marketplace profile, it will no longer be visible to potential clients.

Important: Canceling your subscription is different from downgrading to Basic. If you want to continue using Trova without a paid subscription, you may choose to downgrade to Basic instead.


Professional subscription refunds

If you cancel your Professional subscription, no refunds or credits are provided for unused time remaining in your current billing period.
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There are no additional cancellation fees, but any subscription fees already paid are nonrefundable.


Need additional help?

Visit the Trova Help Center for additional FAQs and step-by-step guides.
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You can also use the chatbot directly within the Trova platform for quick assistance.
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If you still need help, contact our support team at support@trova.health.

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