Client status helps you organize and manage your client list.
Active clients
Clients in your current active client list
Can be searched in the search bar
Can be booked for appointments
Archived clients
Clients you have manually archived
Are not searchable in the search bar
Cannot be booked or billed while archived
Remain available for reference in the Archived client filter
To view an archived client
Go to Clients
Change the filter to Archived
Click on the client’s name to view their profile
Archived clients do not appear in the normal search flow and need to be accessed through the Archived filter.
To make a client active again
If you need to book an archived client, you will first need to unarchive them.
👉 Learn how to unarchive a client here
If you need help managing your clients, please contact our support team at support@trova.health.