If a client has been archived, you can reactivate them at any time.
To unarchive a client:
Go to Clients
Change the filter to Archived
Locate and click on the client’s name
Update the client profile
Click the menu (⋯) under the Schedule Appointment button
Select Edit
Click Save Details
Important
All required fields must be completed for the Save Details button to be enabled
You do not need to make changes—clicking Save Details will unarchive the client
What happens next?
The client will return to your Active client list
You will be able to search, book, and bill the client again
If you need help managing your clients, please contact our support team at support@trova.health.