Selecting the correct medical aid company in a client’s profile helps ensure accurate billing and efficient claims processing.
Important
This feature is specific to South Africa (medical aid billing)
Why this matters
Accurate rates
The correct medical aid rates are automatically applied to invoice line items
Efficient claims submission
The claim email address is auto-filled when using the Mail to Insurance option
Streamlined reimbursement process
Reduces errors and helps avoid delays in claims processing
Tip
Always confirm the correct medical aid company is selected before creating or sending invoices to ensure smooth reimbursement.
If you need help managing your billing settings, please contact our support team at support@trova.health.