To customize the emails sent to clients, follow these steps:
Navigate to the Notifications Tab:
Go to the Services section.
Click on the service you want to customize.
Select the Notifications tab.
Customize Booking Confirmation and Reminder Emails:
In the notifications tab, you will see text boxes for customizing the emails.
Enter your desired text in the provided boxes. You can include details about the service, instructions, or any other information relevant to the client.
You can also sign your name at the bottom of the thank you message.
Attach Files:
If you need to send any files to your clients (e.g., forms or instructions), you can attach them in the notification tab.
Use the file attachment option to upload necessary documents.
Enable/Disable Rescheduling and Cancellation:
Decide if you want to allow clients to reschedule or cancel appointments directly from their booking and reminder emails.
Toggle the options on or off as per your preference.
Include Your Contact Information:
If you need clients to return any files or if they may need to contact you, include your email address or other contact information in the customized message. Note that replies to the system-generated emails go to a no-reply address and are not monitored.
Save Changes:
After customizing the emails, make sure to click the Save button to save all your changes.
By following these steps, you can ensure that your emails are personalized and provide all the necessary information to your clients. This will help improve communication and ensure clients are well-informed about their appointments.