Appointment reminders include all the key details clients need to prepare for their session.
What clients will see
Date and time
When the appointment is scheduled
Service name
The type of session being provided
Duration
How long the appointment will last
Provider information
Details about the provider
Location details
Virtual appointments
Include the meeting link (if configured)
In-person appointments
Include the physical address
Example
See the example below for how appointment reminder details appear to clients:
Why this is helpful
These reminders ensure clients have all the necessary information for a smooth and prepared appointment.
Tip
Encourage clients to review their reminder emails ahead of time to confirm details and access links if needed.
If you need help managing your appointments, please contact our support team at support@trova.health.