How your client pays depends on the payment instructions you provide on your invoice.
How it works
When you send an invoice:
The client receives the invoice by email.
The invoice should include your preferred payment instructions, such as your bank account details.
The client pays you directly using your preferred payment method (for example, bank transfer).
Since Trova does not integrate directly with your bank, you will need to verify that payment has been received.
After payment is received
Once you have confirmed payment:
Go to Billing
Locate the invoice
Select Mark as Paid
Choose the payment date
Save your changes
The invoice status will update to Paid, and a receipt will automatically be emailed to the client.
Tip
Make sure your invoice template includes your preferred payment instructions so clients know how to pay you.
If you need help managing your billing, please contact our support team at support@trova.health.