Where do I view client payments?

For providers not using an integrated payment partner, client payment information is tracked through the Invoices tab in the Billing section.

After you have confirmed payment and marked the invoice as Paid:

The invoice status will display as Paid.

Payment information is also available in the client's profile.

From the client profile, you can view:

Payments made outside of Trova, such as bank transfers, EFTs, or cash payments, must be manually marked as Paid before the invoice status is updated.

If you need help managing your billing, please contact our support team at support@trova.health.