For accurate medical aid reimbursement, it's essential to have the correct client details in Trova. Follow these steps to set up or verify medical aid information for a client:
Navigate to the Client Profile: Access the client's profile where their personal and medical information is stored.
Edit Client Information: Click on the edit button, often represented by three dots or an 'edit' label, found on the client's profile page.
Update Medical Aid Details: In the editing section, locate the field for the medical aid company name. Select the appropriate company name from the provided drop-down menu. Ensure all other necessary medical aid information, such as member number and dependent code, is accurate and up to date.
Save Changes: Confirm all changes by saving the updated information to maintain accuracy in billing and claims submission.
Following these steps helps ensure that the medical aid claims are processed efficiently and without errors, leading to timely reimbursements.