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All CollectionsBilling & InvoicingWhat Does the Client See
What information is included in the email when the invoice is sent to the client?
What information is included in the email when the invoice is sent to the client?

What does the client see

Updated over 2 weeks ago
  1. Appointment Details:

    • The email provides specific details about the appointment such as the date, time, and the type of service provided.
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  2. Invoice Details:

    • It lists the price of the service, along with any applicable taxes or discounts.
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  3. Provider Note:

    • A note is included stating that the document is an invoice for the services rendered. This clarifies the purpose of the email and the enclosed document.
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  4. Email Source Information:

    • It should be noted that the email is sent from a no-reply email address. Any replies to this email will not be directed back to the provider.

Suggested Additions to the Invoice Template (not included in the email but recommended for the invoice):

  • Provider Contact Information:

    • Including your contact details in the invoice template is suggested. This ensures the client has easy access to contact you if they have any questions or concerns.

  • Banking Details for Payment:

    • Including your banking details on the invoice template is recommended for ease of payment.

See below for an example of an email that is sent out at time of billing

These suggestions for adding contact and banking details directly to the invoice template ensure that all necessary information is readily available to the client, promoting smooth communications and efficient payment processes.

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