Merchants using Paystack have tools at their disposal to help mitigate and manage fraudulent activities:
Blacklisting Feature: Merchants can access a dashboard feature that allows them to blacklist customers who have been identified as engaging in fraudulent activities. This prevents those customers from making future transactions.
Enhanced Detection: By reporting suspicious activities, merchants contribute to Paystack’s overall fraud detection capabilities. Paystack’s system learns from these interactions, enhancing its ability to identify similar fraudulent patterns in the future.
Collaboration with Paystack’s Fraud Team: Merchants can work closely with Paystack’s dedicated Fraud & Dispute Team to resolve disputes and address fraudulent transactions, further bolstering security measures.
This proactive approach enables merchants to not only protect their own business but also contribute to the broader effort of maintaining a secure transaction environment on the Paystack platform.
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